Hippo Labs Showcases End-to-End Recall Automation at Best Practice London 2026!
- Tom Cronin
- Feb 12
- 2 min read
London, UK – February 2026
We’re excited to be exhibiting at Best Practice London & Women's Health Professional Care 2025!
Come visit us at stand D40
To find out more, and to register for free, click below:
Hippo Labs, the UK-based healthtech company behind the rapidly growing Hippo Recaller, will be exhibiting at Best Practice London to showcase its end-to-end recall automation platform designed to help GP practices, PCNs, federations and ICBs systematically improve clinical performance while reducing administrative burden.
Transforming Recall from Manual to Automated
Hippo is an end-to-end recall automation tool, designed to streamline everything within the recall process that can be automated.
The platform integrates directly into clinical systems via a two-way integration, ensuring that:
Anything updated in the clinical system updates in Hippo
Any action taken in Hippo codes back correctly into the clinical system
Every day, Hippo automatically scans patient data and identifies individuals requiring care across QOF, CQC, long-term conditions, medication monitoring and other cohorts
Unlike traditional recall processes that often invite patients in for one issue at a time, Hippo identifies patients with multiple outstanding needs and matches them into the correct slot type with an appropriate clinician, enabling a more efficient, multi-morbid approach to care.
Driving Significantly Higher Patient Uptake with Recall Automation
One of the biggest challenges in recall is patient engagement. Nationally, standard uptake from traditional recall methods typically sits below 20%.
Hippo achieves markedly higher engagement rates - typically between 50–60% uptake - by using multiple communication channels (NHS App, WhatsApp, text, and email), and adapting to each patient’s communication preferences.
Campaigns automatically pause when appointment capacity is full and resume when availability returns, preventing phone line congestion and over-inviting.
Supporting Primary Care at Scale
Hippo works not only at practice level, but also across PCNs, federations and directly with ICBs. With recall continuing to play a critical role in proactive care delivery, even as frameworks evolve, clinicians have highlighted the platform’s adaptability to support their unique operating structure.
Visit Hippo Labs at Best Practice London
At Best Practice London, Hippo Labs will be demonstrating:
Live integration with clinical systems
Automated QOF and CQC recall workflows
Multi-condition slot matching
Real-world engagement performance data
Implementation and onboarding support models
Practice managers, GP partners, PCN leads and system leaders are invited to visit the Hippo Labs stand to see how recall automation can:
Increase QOF achievement
Reduce manual admin workload
Improve patient access and engagement
Centralise recall at scale
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